Platform & Technology
The infrastructure behind better clinical evidence.
How Citruslabs technology works: Citruslabs runs decentralized clinical trials through Research Hub, an in-house software platform that combines AI-verified photo capture, validated questionnaires, biomarker tracking, wearable integrations, and ID verification. Participants take part from home, sponsors monitor recruitment and compliance in real time, and our AI agents handle protocol drafting, data cleaning, and statistical analysis. The result: a study that finishes in 4 to 16 weeks instead of the 9 to 18 months typical at traditional CROs.
You paid for a clinical study. You should be able to see what’s happening inside it, not wait six months for a PDF that tells you what already happened.
At Citruslabs, we don’t do black-box research. Every brand gets a Research Hub the moment their study launches: live enrollment, identity-verified participants, automated quality checks, and a complete audit trail you can hand to any regulator.
Research built for brands doesn’t look like research adapted for them. This is the difference.
Included with every Citruslabs study:
- Dedicated Sponsor Portal
- Real-time data access
- Automated quality checks
- FDA-grade compliance
This is what you see.
Every brand gets a dedicated Sponsor Portal the moment their study launches. Click through the tabs — this is actual platform UI, not a mockup. No other CRO gives you this.
Randomized, placebo-controlled, 8-week decentralized study evaluating the effect of a daily probiotic on digestive comfort outcomes. 120 participants, fully remote, IRB-approved.
How we move faster
Behind every Citruslabs study, our team works alongside a set of internal agents purpose-built to compress the slowest parts of clinical research — recruitment, quality, and reporting. You don’t see them. You see studies that finish in weeks instead of quarters.
How a typical 120-participant study moves from kickoff to data lock.
Traditional study: 9–12 months
Citruslabs + Agents: 3–4 months
Fake participants are a real problem. Not for us
Every participant clears document verification, facial matching, and fraud detection before they enter your study. Each check is timestamped and stored in your Research Hub audit log, so you can prove exactly who took part, and how they were screened.
- Government ID Scan: Automatic extraction and verification of government-issued identification documents
- Facial Biometric Match: AI-powered comparison between ID photo and live selfie with 99.7% accuracy
- Liveness Detection: Anti-spoofing technology prevents photo or video replay attacks
- Data Extraction: Automated extraction of name, DOB, and document details for seamless onboarding
Everything you need.
Purpose-built tools that replace spreadsheets, emails, and guesswork with real-time data and automated compliance.
- FDA-Grade Compliance: 21 CFR Part 11 compliant consent, identity verification, and audit trails built into every study.
- Real-Time Dashboards: Live enrollment, retention, quality, and safety metrics — updated as data flows in.
- Smart Recruitment: AI-powered matching from our 200K+ volunteer panel. Average enrollment in under 30 days.
- Automated Quality Checks: Product photo verification, response validation, and anomaly detection — all automated.
- Secure Data Infrastructure: HIPAA-compliant, encrypted, de-identified. Your data is protected at every layer.
- Publication-Ready Reports: Statistical analysis, p-values, and formatted reports ready for peer review or FDA submission.
The Honest Comparison
Ask your current CRO for this
Go ahead. Ask them for real-time enrollment data, or a live safety dashboard, or to download your data right now. We'll wait.
| Feature | Others | Citruslabs |
|---|---|---|
| Study visibility | Monthly PDF reports via email | Real-time portal, always live |
| Enrollment tracking | Manual spreadsheet updates | Live dashboard with forecasting |
| Data access | After study completion only | Export anytime, real-time sync |
| Quality assurance | Manual data cleaning post-hoc | Automated validation at every step |
| Identity verification | Self-reported, no verification | Document-verified, 100% auditable |
| Participant consent | Paper forms or basic e-sign | 21 CFR Part 11 digital consent |
| Product photo validation | Not offered | AI-verified compliance photos |
Security & Compliance
Built to survive any audit
This isn't a wellness app with a privacy policy. It's clinical research infrastructure — encrypted, logged, and compliant with the regulations that actually matter.
- HIPAA Compliant: End-to-end encryption on all participant health data. Strict role-based access. Complete audit trails.
- 21 CFR Part 11: Digital signatures with timestamps, tamper-proof logs, and versioned records. Actually compliant with FDA electronic records requirements.
- IRB Partnerships: Pre-established relationships with leading IRBs. We handle the submissions, amendments, and continuing reviews.
- De-identified by Default: All exported data uses sequential subject IDs. No PII ever leaves the platform without explicit, logged authorization.
See the platform in action.
Book a 15-minute walkthrough. We'll show you exactly how your study would run on Citruslabs — with real data, real dashboards, and real compliance tools.
What the data shows
- 30%+ — reduction in study cost with decentralized clinical trial designs. Source: Tufts CSDD analysis of DCT cost impact, 2022.
- 78% — of clinical trials fail to enroll on time using traditional site-based recruitment. Source: ClinicalTrials.gov enrollment failure rate.
- 98% — participant retention across Citruslabs decentralized studies. Source: Citruslabs internal benchmark, 600+ studies.
Decentralized trials only work when the software does the heavy lifting. Research Hub captures every data point — questionnaires, photos, biomarkers, wearables — under one IRB-approved consent flow, with sponsors watching recruitment and compliance in real time. That's how we hit 98% retention and 4-to-16-week turnarounds without cutting corners on rigor.
— Patrick Renner, CTO and co-founder, Citruslabs
Frequently Asked Questions
- What technology does Citruslabs use to run clinical trials?
- Citruslabs runs studies on Research Hub, an in-house decentralized clinical trial platform that captures validated questionnaires, AI-verified photos, biomarker data, and wearable readings (Oura, Fitbit, CGMs, and others). It includes ID verification, real-time recruitment dashboards, and AI agents that draft protocols, clean data, and run the statistical analysis.
- Are Citruslabs studies decentralized?
- Yes. Citruslabs runs decentralized clinical trials by default — participants take part from home, with telehealth check-ins where needed. This typically cuts study duration by 50% or more and broadens the participant pool beyond a single clinic catchment area.
- How does Citruslabs verify participant identity and compliance?
- Every participant goes through ID verification at enrollment and AI-verified photo capture at each protocol checkpoint. Compliance dashboards flag missed entries in real time so the operations team can intervene before dropout, contributing to Citruslabs' 98% retention rate.
- Can sponsors monitor a Citruslabs study in real time?
- Yes. Sponsors get a Research Hub login on day one. The dashboard shows live recruitment counts, data collection progress, participant compliance, and timeline burn-down at any point in the study.