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Morgan Carpenter

How we help you approach mental health trials


While mental health has become a greater part of the global conversation, there are still challenges to be addressed in the clinical realm. We have already looked at the barriers to patient recruitment in mental health clinical trials, including patient doubts, lack of accessible communication, as well as the fear of the stigma surrounding medical evaluation.


There is growing research to suggest the viability of technological solutions to promote communication and patient engagement in mental health clinical trials, and software such as our Citrus platform can help you optimize your patient experience.


How can we help you approach a mental health clinical trial?


Recruitment in mental health clinical research is an increasingly challenging task, and our Citrus platform aims to solve the most common issues. First, Citrus educates patients on clinical trials systematically through automated email and SMS campaigns, and we pick the perfect candidates for your study based on millions of data points. We also ensure that patients remain engaged throughout the course of your study by using automated touchpoints that let you check in with your entire patient database with just one click, creating a more positive patient experience.


This emphasis on education and communication can alleviate some of the fear and doubt that frequently impedes recruitment in clinical trials for mental health.


What’s more, our platform employs a patient portal that provides your patients with engaging content in order to keep them interested and enrolled in your study. The portal contains study to-do’s and messages, as well as accessible information about the patient’s health condition.



Our innovative patient portal makes all types of clinical trials more accessible.

Finally, we also make communication easy, with our two-way chat system that empowers your patients to ask questions securely.

Patients want to talk to research sites, and empowering them to do so is especially important in mental health trials where the clinical protocol can feel particularly intimidating.


Need more information?

Citrus is a fully integrated recruitment and retention software that fits any clinical trial and simplifies the implementation of patient engagement in your clinical trial. Whether you are already working with CTMS systems or not, Citrus is the perfect add-on to make patient interaction effective.

Since 2015, our team has been hard at work raising awareness of clinical trials across the globe. A Forbes ‘30 Under 30’ company and a graduate of the renowned Techstar program in New York, Citruslabs is at the forefront of patient recruitment and retention technologies. With over 3 million patients now recorded on our databases, our patient recruitment dashboard is fast becoming the most efficient method of trial recruitment.

Now a #1 health app in 17 countries, our Mindmate app is helping to revolutionize the way we think about healthcare. Mindmate “[takes] senior care into the digital age” (Forbes, 2018) by providing people with cognitive decline the essential tools to help them rebuild and maintain strong mental health. Trusted by millions of users, our health community continues to grow as the content available expands to the needs of individuals today.

With more than 200 research sites now using the Citrus platform to screen thousands of patients every month, researchers are now well on their way to finding new treatments for hundreds of different health conditions - something that just would not be possible without a technological solution. Make sure that your clinical trial is in the lucky 12% and turn that luck into guaranteed results with Citrus.

Still a little unsure? Check out what our customers have to say about us here.

And If you’d like to know more about how Citruslabs can help you recruit more effectively, get in touch with our team here.


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