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Morgan Carpenter

How Citruslabs matches patients with trials

Patient recruitment is perhaps one of the biggest challenges that new clinical trials are facing, for a variety of reasons including fear and misinformation (leading to worries about or being a kind of “medical guinea pig”.) Because of these challenges, 86% of clinical trials do not recruit an adequate number of patients, and a further 11% fail to recruit even a single patient, according to data collected by Clinical Leader and BioPharmaDrive.


Matching patients with the right kinds of trials requires excellent communication and education -- both of which are tackled in the Citrus platform.


Our Citrus platform uses sophisticated software paired with our health app network to match the right patients to the right clinical trials. We do this through analysis of their medical information, demographics, and online and mobile behavior in order to recruit patients that are suitable for the clinical researcher’s objectives, therefore targeting participants who will derive the most mutual benefit from the trial.


Hereby, MindMate offers users daily activities including those that encourage physical exercise, proper nutrition, as well as new recipes, and brain games -- all while consensually collecting data about in-app behavior and offering brain-scoring tasks that approximate the Mini-Mental State Exam (MMSE.)


Over 200 research sites use Citruslabs' fully integrated recruitment and retention platform to match, screen, and enroll thousands of patients each month, and we ensure our research sites are connected to an educated and engaged pool of over 3 million patients.


Beyond this, Citrus uses a secure two-way communication system to ensure that patients are able to safely communicate with their clinical research sponsors and their medical team with confidence from an integrated patient portal. Further, patients will be engaged from day one through personalized, automated drip campaigns. These strategies boost recruitment, as well as encourage patient engagement by reducing doubts and ensuring transparency throughout the entire process.


Need more Information?


Citrus is a fully integrated recruitment and retention software that fits any clinical trial and simplifies the implementation of patient engagement in your clinical trial. Whether you are already working with CTMS systems or not, Citrus is the perfect add-on to make patient interaction effective.


Since 2015, our team has been hard at work raising awareness of clinical trials across the globe. A Forbes ‘30 Under 30’ company and a graduate of the renowned Techstar program in New York, Citruslabs is at the forefront of patient recruitment and retention technologies. With over 3 million patients now recorded on our databases, our patient recruitment dashboard is fast becoming the most efficient method of trial recruitment.


Now a #1 health app in 17 countries, our Mindmate app is helping to revolutionize the way we think about healthcare. Mindmate “[takes] senior care into the digital age” (Forbes, 2018) by providing people with the cognitive decline the essential tools to help them rebuild and maintain strong mental health. Trusted by millions of users, our health community continues to grow as the content available expands to the needs of individuals today.


With more than 200 research sites now using the Citrus platform to screen thousands of patients every month, researchers are now well on their way to finding new treatments for hundreds of different health conditions - something that just would not be possible without a technological solution. Make sure that your clinical trial is in the lucky 12% and turn that luck into guaranteed results with Citrus.


Still a little unsure? Check out what our customers have to say about us here.


And If you’d like to know more about how Citruslabs can help you recruit more effectively, get in touch with our team here.


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