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Morgan Carpenter

Enhancing Product Claims with Consumer Psychology


To stand out in a market that bombards consumers with product advertisements, brands need to tap into consumer psychology research to effectively market their science-backed products. Understanding what influences consumer decisions can help create compelling marketing strategies that resonate with the audience and build trust in the product's scientific validity. We explore how brands can use consumer psychology research to inform their marketing and boost the appeal of their science-backed product claims.


How Do Consumers Think?

Consumer psychology research helps us understand how people perceive and process information. People don’t generally make each of their decisions using pure logic, and this irrationality extends to purchasing decisions. We are all influenced by cognitive biases, and brands that understand these biases can communicate their evidenced-backed product claims more effectively. Appealing to these biases with simplicity and clarity help consumers understand the benefits and trust the science behind your claims.


Incorporate Social Proof

Social proof is a powerful psychological factor that affects consumer choices. Brands can leverage this by showcasing positive customer reviews, testimonials, and endorsements from experts or influencers who support science-backed claims. Additionally, providing statistics and data from reputable sources enhances the product's credibility and increases consumer trust.


Utilize the Power of Storytelling

Marketing research has made it very clear that people love stories! Your brand can use storytelling to create an emotional connection with consumers. For instance, you might incorporate details about the journey of how your product was developed, the challenges faced during research, and the real-life benefits it offers. All of these narrative-style marketing approaches can foster trust in the product's efficacy when paired with validated product claims.


Appeal to the Fear of Missing Out (FOMO)

FOMO can certainly be a negative force in our daily lives, but it can also be harnessed to pitch your product to consumers. Brands can use this to create a sense of urgency around their products. Limited-time offers exclusive deals, or early-bird discounts motivate consumers to take immediate action.


Keep in mind this technique should only be used after your formulas have attained data that supports their performance. There is no use in pushing a product without research to back it up, particularly in today’s climate of increasingly savvy consumers and tighter regulatory demands for brands.


Personalize and Tailor your Marketing

With algorithms across every website and social media platform working to tailor the consumer experience to a T, it’s become evident that personalized marketing is effective. Brands can use consumer data to tailor their messages to individual needs and preferences. This approach positions science-backed product claims as the perfect solution for each consumer, increasing the likelihood of conversion.


Use Powerful Visuals

Visuals have a strong impact on consumer perception. Brands can use high-quality images, infographics, and videos to visually represent the research behind their product claims. Engaging visuals make complex information more accessible and memorable for consumers.


Address Doubts Openly

Transparency is vital when presenting your science-backed claims. Brands should acknowledge and address consumer doubts openly. Providing a well-documented FAQ section, risk-free trials, or money-back guarantees demonstrates confidence in the product's efficacy.


Wrapping Up

By leveraging consumer psychology research, brands can create powerful marketing strategies for their science-backed products. A compelling marketing approach involves understanding consumer perception, building trust through social proof and storytelling, and appealing to FOMO. Credibility is further enhanced with personalization, visuals, and addressing skepticism transparently. Staying updated with the latest consumer psychology research allows brands to continually refine their marketing efforts and build strong connections with consumers based on trust and genuine value.


Want to create your own product claims?

Citruslabs provides a simple and affordable way to prove that your products actually work. At Citruslabs, we design a clinical trial that is right for you and your budget, so you can start sharing research-backed product claims without spending a fortune. We offer the cohesive planning and management required to conduct successful clinical trials, from start to finish. Ready to get started? Let's talk! You can contact us here.

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